Privacy Policy

Welcome to PAWEMB!

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or make a purchase from PAWEMB.

SECTION 1 - Information We Collect

Personal Information: When you visit our website, make a purchase, or interact with us, we may collect personal information, including but not limited to:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Details about your pet(s)

Non-Personal Information: We also collect non-personal information that does not identify you directly. This includes:

  • Browser type and version
  • Operating system IP address
  • Referring website
  • Date and time of access
  • Pages visited and time spent on the site

SECTION 2 - How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, services, and promotional offers
  • Improve our website and services
  • Personalize your shopping experience Provide customer support
  • Conduct research and analysis
  • Comply with legal obligations

Sharing Your Information

PAWEMB does not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, as long as those parties agree to keep your information confidential.

SECTION 3 - Shopify

At PAWEMB, our online store is hosted on Shopify Inc., providing us with the robust e-commerce platform that allows us to bring our handcrafted pet-themed products to you.

Your data is safely stored through Shopify’s data storage, databases, and the general Shopify application, all secured on a server behind a firewall.

Payment

When you choose a direct payment gateway to complete your purchase, Shopify securely stores your credit card information.

This data is encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is only stored for as long as it is necessary to complete your purchase. After that, the information is deleted to ensure your privacy and security.

All direct payment gateways we use adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which includes major brands like Visa, Mastercard, American Express, and Discover. These PCI-DSS requirements ensure that your credit card information is handled securely by both our store and Shopify’s service providers.

For more details, you can read Shopify’s Terms of Service or Privacy Statement.

SECTION 4 - Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and gather data about site traffic and interaction.

Cookies are small files stored on your device that help us remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

SECTION 5 - Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your personal information
  • Request the deletion of your personal information, subject to certain legal and contractual restrictions
  • Opt-out of receiving marketing communications from us

SECTION 6 - Changes to This Privacy Policy

PAWEMB reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us